The ZEN Difference

Zen Customer Success

KEY FEATURES

Find the Right Information, Faster.
Keep Analyst Qualifications Current.
Close the Loop on Lab Investigations.
See More Features
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Use AI-powered natural-language search to locate controlled laboratory SOPs, test methods, and related documents. Get source-grounded answers while keeping AI activity within your governed quality system.
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Assign GLP/GMP training by role and automatically trigger retraining after major revisions to laboratory SOPs or test methods.
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Connect OOS/OOT investigations, laboratory deviations, CAPAs, and effectiveness checks through workflow dependencies. Automatically initiate required follow-ups while documenting each decision and approval.
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