An Idea Born in a GMP Facility.
Not a Boardroom.
Nobody Could Afford the Fix. So We Built One.
After watching a Good Manufacturing Practice (GMP) facility with a genuinely strong compliance record struggle to resolve findings with the tools it had, our founders Panos Boudouvas and Graham Wert built a platform designed around simplicity and transparency that a company of any size could actually use.
Built One Customer at a Time. No Deviations.
700+
270,000+
125+
Hard Problems.
Simple Software.
Most quality management platforms are built by software companies who studied the industry. We came at it from the other direction.
Our guiding principle is quality control without complexity — a system flexible enough to match how your organization really operates, and clear enough that the people using it every day don't need a manual to do their jobs. High expectations, sure. But that's Zen.
We Understand
Your Work Because
We’ve Done It.
Anyone can ship features. What's harder is answering the phone, walking a team through validation, and staying accountable after the invoice clears. Our team includes people who've held quality roles in life sciences, which means when you describe your problem, you're talking to someone who knows what's at stake.
Join the Zen Team
What We Hold Ourselves To.
Be Kind
Keep It Simple
Always Be Improving
Be Part Of The Community
The Humans Behind Zen.
Our founders bring decades of combined experience across quality management, CMO and CRO operations, and clinical software.
Panos Boudouvas
Graham Wert
Karin Ashkenazi
Nick Floeck
Russell Gibson
Emily Ruth
Todd Schuler
Binyamin Wood-Isenberg
“We’ve come to ZenQMS with some ridiculous challenges and timelines, and we wouldn’t have returned if the staff weren’t outstanding to work with.”
Frequently Asked Questions
How we operate, how we support you, and what happens after go-live. You should know the answers to each of these before you sign anything. If your question isn't here, ask us directly.
Contact Us
Who built ZenQMS, and why?
ZenQMS was founded by Panos Boudouvas and Graham Wert after watching a Good Manufacturing Practice (GMP) facility with a strong compliance record struggle to resolve findings using the tools available to it. The systems that could have fixed the problem were priced for companies several times its size. ZenQMS was built so that a quality team of any size could afford a system that actually works.
Who will I work with during implementation?
A dedicated implementation specialist, from your first demo through data import, configuration, and team training. You are not handed from sales to onboarding to support as you go. Our team includes people who have held quality roles in life sciences, so when you describe a process problem you are describing it to someone who has lived it.
What happens after go-live?
Support continues for the length of the engagement — it is not a separate tier or a renewal add-on. The help desk is staffed by people who know regulated environments, and the platform has maintained 99.99% uptime for more than ten years. If your processes change, you reconfigure the system yourself rather than opening a change request with us.
Does ZenQMS help with validation?
Yes. Validation materials, audit checklists, and user acceptance testing (UAT) templates come standard, and our team walks you through the process rather than handing you a folder. Validation is required in Good Practice (GxP) environments; the headaches around it are not.
How long has ZenQMS been operating?
More than 15 years, serving 500+ customers across pharma, biotech, medical device, CRO/CDMO, and laboratory organizations. The platform has run at 99.99% uptime for over a decade, which matters when the system holds your controlled documents and audit evidence.
Be part of the Zen team.
We're hiring people who care about this work as much as our customers do.
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