Workflows

Powerful workflows. Surprisingly easy to manage.

Bring more of your regulated work into one connected, audit-ready system. Design, track, and manage virtually any process – CAPAs, deviations, change control, lab investigations, risk assessments, forms, qualifications, complaints, and more – with the flexibility to organize it all around the way your team works.
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Custom Workflow Modules

Put Every Regulated Process In Its Place.

Group your critical quality process templates into intuitive, custom modules that match how your team thinks. Make them your own with unique icons and names, like Investigations & CAPAs, Risk Management, Product Quality, Supplier Quality, Regulatory Operations, and more.

Automated workflow scheduling

Recurring Workflows, Not Recurring Headaches.

Keep supplier reviews, APRs, inspections, and other recurring processes on track with the ability to automatically create workflow items on the set schedule you choose.

Over the oversight?

Meet Automatic Workflow Enforcement.

Dependency-based relationships between workflow items make sure downstream work starts at the right moment, without the constant monitoring. Connect investigations, CAPAs, effectiveness checks, and follow-up activities so even your most complex processes are followed.
Visual Workflow Designer

Visualize Your Process. Build With Confidence.

Build and review the exact workflows you need in a visual, no-code flowchart with drag-and-drop steps, decisions, approvals, and paths – no IT team required. See how the full process fits together before it ever goes live and launch when you’re ready.

QUICK-START QUALITY

Out-of-the-box vs One-of-a-kind.

Need to get started ASAP? Every ZenQMS package includes prebuilt workflow templates for core quality processes like change controls CAPA, supplier audits, system requalification, and more.Adjust the workflows as your needs change, or start from scratch with complete control over configuration.

At a glance

Features Quality Teams Actually Use

Ask a quality team what they actually use every day and the same capabilities keep surfacing. Here are even more features, from the headline functionality to the sneaky ones that make the biggest difference.

Automated recurring workflow scheduling
Automatic closed-loop process enforcement
Automatic downstream workflow initiation
Built-in follow-up tasks for actionable change
Closed-loop process enforcement
Complete, searchable, exportable audit trails
Configurable workflow steps
Connections between related quality activities
Custom workflow modules
Dependency-based workflow relationships
Detailed access and escalation permissions
Email notifications for upcoming and overdue items
Fast change control and issue search
PDF exports
Pre-built workflow templates
Visual no-code workflow designer
More Features

See it with your own SOPs.

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